
Supporting
Tobacco & Vapour Product Retailers Regulated By
Smoke-Free Ontario


Your Trusted Compliance Partner
A Training Program & Monitoring System
In an Ontario Provincial Offences court case,
R. v. Chung in 2010, the Justice of the Peace wrote, "Due diligence was not established [by Mr. Chung] ... because it was insufficient evidence that a training program and monitoring system was in place".
X Inspector has used their years of experience as a tobacco & vapour product inspector under the Smoke-Free Ontario Act (SFOA) to give owners the continuous staff training program and the constant monitoring system that satisfies the court concerning SFOA compliance.

Features
Three (3) key tools and services to support you & your staff:
X InspectorTM TrainerTM
Keep your staff always up to date on important areas like not selling tobacco & vapour products to customers <19 and complying with display & promotion laws by having unlimited access to an on-line quiz that your staff can conveniently complete on their smart phones, tablets or desk-top computers, and then text/e-mail the quiz results link to you for review.
X InspectorTM MonitorTM
Store owners can access and monitor quiz completion activity from X Inspector's database website by logging in with their unique store ID number at any time to see which staff are completing the quiz, when and how often.
The data can be downloaded at any time in PDF or CSV formats.
X InspectorTM AdvisorTM
Receive invaluable law-related assistance from a former SFOA inspector if you or staff receive a ticket(s) from an SFOA inspector.
With a wealth of experience in dealing with tickets & working in the courts, X Inspector will advise how to effectively deal with the fines and navigate the Ontario Provincial Offences court system which deals with SFOA matters.
How It Works
View the:
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X Inspector Trainer
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X Inspector Monitor
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X Inspector Advisor
videos to see how X inspector supports you and your staff.
All Videos
X Inspector Trainer


X Inspector Trainer

X Inspector Monitor

X Inspector Advisor

X Inspector's Story

Regular training for all staff is the key to a compliant successful store
The Key
X Inspector spent quality time as an SFOA inspector with tobacco & vapour product retailer staff & owners to educate them on their requirements under the SFOA to help them avoid selling tobacco & vapour products to customers <19 and comply with display & promotion laws. This was done by providing an on-line quiz that most staff & owners conveniently completed on their smart phones on a regular basis.
The Road Block
If staff or owners contravened the SFOA and received tickets, SFOA inspectors couldn't give advice on how to deal with the fines and navigate the Ontario Provincial Offences court system which left staff and owners feeling helpless.
The Solution
As an ex-inspector, X Inspector takes that feeling of helplessness away by having the freedom to support staff and owners through the legal process, bringing their anxiety levels down and partnering with them.
Satisfied Retailers
“No one every took the time to explain the SFOA to me the way you did at the inspection today. Thank you for your efforts and patience.”
Convenience Store Franchisee (2024)
“It was helpful for me to understand when you did the SFOA quiz on your tablet today and you used the Korean translation in Google Chrome.”
Convenience Store Clerk (2024)
“I'm going to get all my clerks to do the quiz ... it's excellent!”
Convenience Store Manager (2024)
Please reach out
with questions or
for information